Managed IT & AI · NY · Long Island · NJ
Infrastructure that
holds under load.
Fifteen years of running production environments. Networks, virtualization, identity, migrations. Now with the AI layer built on top of that foundation instead of bolted onto it.
What we do
Five things, done to a standard we can defend.
A short list we are genuinely good at beats a long one we are adequate at. If a request falls outside these five, we will say so and point you somewhere better.
Managed IT
Patching, endpoint protection, backup verification, identity and access, and a help desk that answers. Documented, monitored, and reported on monthly.
Managed IT 02Copilot & AI enablement
Measure real adoption from your own tenant data, fix what is blocking it, and train the roles that will actually use it. No pilot theatre.
Copilot & AI 03AI governance & data security
Permission remediation, sensitivity labeling, DLP, and a written acceptable-use policy, so AI tools can see what they should and nothing else.
AI governance 04Cloud & infrastructure
Virtualization, storage, segmented networks, zero-trust access, and email migrations that finish on the weekend they were scheduled for.
Infrastructure 05Cybersecurity
Endpoint detection, vulnerability scanning, phishing simulation, and an incident response plan that exists before you need it.
CybersecurityNot sure which?
Most engagements start with a conversation and a look at what you already have. Thirty minutes, no obligation, and you will get a straight answer.
How we work
Measure first. Recommend second. Never the other way around.
Most IT proposals get written before anybody has looked at the environment. Ours get written afterward, which is why they tend to be shorter and cost less.
Read the instruments
We start with what your systems already report. License utilization, adoption telemetry, permission sprawl, patch state, backup success. Findings come from your data, not from a template.
Show you the numbers
You get the actual figures, including the ones that argue against spending money with us. If a problem is not worth solving this quarter, we will say so.
Fix the blocking thing
Scope gets written to the finding. Fixed fee where the work is predictable, hourly where it genuinely is not, and we tell you which before starting.
Hand back documentation
Every environment we touch leaves with current documentation. Assets, licenses, network topology, credentials in a vault you control. If you leave us, you keep it.
Work it out
What is your Copilot spend actually buying?
Set your seat count and a realistic adoption rate. If you do not know your adoption rate, 40 percent sits in the middle of what most organizations see in year one.
Pricing
Published, because hiding it wastes your time and ours.
Most firms in this category will not quote a number until the third meeting. Here are ours. Final pricing follows scope, but these are real floors, not teaser rates that move once you are interested.
A look at what you are running and where the obvious money is going. You leave with something useful whether or not you hire us.
Fixed fee. Adoption and license telemetry from your own tenant, a permission-exposure review, and a prioritized plan you can act on without us.
Pre-deployment security review, rollout, role-specific training, and re-measurement at 60 days to prove the adoption actually moved.
Rolling agreement, defined notice period. The industry range runs $75 to $250 per user per month. Most small businesses land between $150 and $200.
Questions
The things people actually ask.
What does managed IT cost?
Managed IT starts at $125 per user per month. The industry range for small businesses runs roughly $75 to $250 per user per month, with most landing between $150 and $200. What moves the number is seat count, whether you need security monitoring, and how fast you need someone to pick up.
How much of our Copilot investment is actually being used?
Almost certainly less than you think. Sustained weekly active use settles at 30 to 55 percent of purchased seats in the first year. At Microsoft's $30 per user per month, a 50-seat deployment runs about $18,000 a year while genuinely serving around twenty people. We measure it directly from your Microsoft 365 usage reports before recommending anything. It is your data, and it is not ambiguous.
Why does Copilot need a security review before deployment?
Copilot surfaces anything a user already has permission to open. In most tenants, SharePoint and OneDrive permissions have accumulated years of over-broad sharing that nobody notices, because nobody was searching for it. Switching Copilot on makes all of it discoverable in plain language. A permission audit beforehand costs considerably less than an exposure afterward.
What areas do you serve?
New York City, Long Island, Staten Island, and New Jersey. Most managed IT and AI work gets delivered remotely, which is simply how the work is done now. On-site visits are scheduled where the job genuinely needs hands on hardware.
Do you require a long-term contract?
No. Assessments are fixed-fee with no ongoing commitment. Managed services run on a rolling agreement with a defined notice period instead of a multi-year lock-in. We prefer to earn the renewal, not enforce it.
How quickly do you respond?
Response targets are set in the service agreement and vary by severity and tier. We put them in writing instead of advertising one headline number, because a single response time that ignores severity is marketing, not a commitment.
Can you work alongside our existing IT team?
Frequently, yes. Co-managed arrangements work well: we take the specialist or after-hours load, your team keeps the relationships and the day-to-day. We will scope who owns what in writing so nothing falls between the two of us.
Next step
Thirty minutes, and you will know where you stand.
No pitch deck. We look at what you are running, tell you what we would do first, and you decide whether that is worth paying for.
Or email us directly at info@kildaris.com