Shadow AI is any AI tool your staff use without company approval, and at most small businesses it is now the larger risk because no agreement covers it. Verizon's 2026 Data Breach Investigations Report found AI use on work devices rose from 15 to 45 percent of workers in a year, 67 percent of that use runs through personal accounts, and the average company has unapproved AI browser extensions on more than 15 percent of its users.
AI use on work devices15% to 45%Change across a single reporting year
Signed in personally67%Of AI users on corporate devices
Unapproved AI extensions15%+Of users at the average company
So a policy written only for Copilot covers a small share of the AI use in your business. Ours covers ChatGPT, Claude, Gemini, Perplexity and the writing and coding tools people install for themselves. Discovery comes first, because a policy has to match what people actually do.
Sources. Verizon 2026 Data Breach Investigations Report, which ranks shadow AI as the third most common non-malicious insider action in its data loss prevention dataset. The audit measures your own figures.